Contacting Viz.ai Support

In-App

  1. Open the Viz.ai mobile app go to Settings
  2. Select "Contact Support"

Email

Email support@viz.ai

You will receive a response by next business day

Patient Card

You cal select "Contact Support" directly from the patient card

Standard Support Hours of Operation

Mon-Fri, 8am - 10pm ET

Urgent Support is available 24x7

For urgent issues, either during or outside of Standard Hours, call 833-VIZ-TEAM. If a live agent does not immediately answer, leave a message and an agent will be notified and respond within 15 minutes.

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